Text Message (SMS) Program
Northlight Builders LLC ("Northlight Builders," "we," "us") sends text messages for two purposes: project updates to customers who have opted in (appointment confirmations, schedule updates, pre-job logistics, and post-job follow-up), and operational messages to our own employees, crew members, and subcontractors (job schedules, site logistics, and safety notices).
How you opt in
-
Customers — written consent: every Northlight Builders service contract includes
a text message consent clause above the signature line:
"By signing below and providing a mobile number, Owner consents to receive text messages from Northlight Builders about this project — appointment confirmations, schedule updates, pre-job logistics, and post-job follow-up. Message frequency varies (typically 0–5 messages per week during the active job window). Message and data rates may apply. Consent is not a condition of purchase, and Owner may opt out at any time by replying STOP."
- Customers — verbal consent: during an estimate or sales call we may ask, "Is it OK if I text you updates about your project? You can reply STOP at any time to opt out." Verbal consent is logged with the date in our internal records.
- Crew, employees & subcontractors: consent is provided in writing — in onboarding paperwork or in the signed subcontractor agreement's communications clause.
Message frequency, rates, and opting out
- Message frequency varies; customers typically receive 0–5 messages per week during the active job window.
- Message and data rates may apply.
- Consent is not a condition of purchasing any goods or services.
- Reply STOP to any message to opt out at any time. You will receive one final confirmation message.
- Reply HELP for help, call (651) 260-7589, or email caleb@northlightbuilder.com.
No sharing of mobile information
We do not sell, rent, or share mobile phone numbers or SMS opt-in / consent data with third parties or affiliates for marketing or promotional purposes under any circumstances. Phone numbers collected for the SMS program are used solely by Northlight Builders to communicate with you about your project or your work with us. Text messaging originator opt-in data will not be shared with any third parties.
Privacy Policy
Information we collect
When you request an estimate, sign a contract, or work with us, we collect the information needed to run your project: name, property address, phone number, email address, and project details (measurements, photos, scope, insurance claim information where applicable).
How we use it
We use this information to prepare estimates, schedule and perform work, communicate about your project, process payments, and meet licensing, permitting, warranty, and insurance requirements. We share information only with parties necessary to deliver the work — for example, material suppliers, your insurance carrier (with your authorization), or the local building department for permits. We never sell your personal information.
Data retention & security
Project records are retained as required for warranty service and Minnesota contractor record-keeping requirements. Access is limited to Northlight Builders personnel who need it to serve your project.
Your choices
You may request a copy of the personal information we hold about you, ask us to correct it, or — where not required for warranty or legal record-keeping — ask us to delete it. Contact us using the details below.
Contact
Northlight Builders LLC
1797 Fulham St, Lauderdale, MN 55113
(651) 260-7589 ·
caleb@northlightbuilder.com
MN Residential Building Contractor License #BC809927